Privacy Policy
Introduction
Welcome to The Clubbe. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your information. This policy is designed to comply with relevant US state laws, including the California Consumer Privacy Act (CCPA), and international regulations such as the General Data Protection Regulation (GDPR).
Summary of Key Points
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
- Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example, your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
- Do we collect any information from third parties? We do not collect any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
- How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
- What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
- How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
- Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and any other information you provide when you create an account, make a booking, or contact us.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the duration of your visit.
- Location Data: With your consent, we may collect precise location data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and improve your experience. This includes the use of cookies for analytics, personalization, and advertising. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services.
- To process your bookings and transactions.
- To communicate with you, including sending important updates and promotional materials.
- To personalize your experience and improve our website.
- To monitor and analyze website usage.
- Marketing: To send you promotional materials and offers. You have the right to opt-out of marketing communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to subpoenas or court orders.
Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who help us operate our website and provide our services. These providers are contractually obligated to protect your information and can only use it for the services we specify.
- Business Partners: Partners with whom we offer co-branded services or promotions. We will obtain your consent before sharing your information with these partners.
- Affiliates: We may share your information with our subsidiaries or affiliates.
- Legal Authorities: When required by law or to protect our rights and safety, including complying with GDPR, CCPA, and other legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use industry-standard encryption technologies to protect your data during transmission.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
However, please note that no method of transmission over the internet is completely secure.
Your Rights
You have the following rights, and how you can exercise them:
- Access: You can request a copy of the information we have about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your information. We will comply with your request, subject to certain exceptions as permitted by law (e.g., if the information is needed to provide you with a service you requested).
- Opt-out of Sale (CCPA): California residents have the right to opt-out of the sale of their personal information. While we do not sell your data in the traditional sense, we adhere to CCPA guidelines and provide you with this right.
- Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent (GDPR): For users in the European Union, you have the right to withdraw your consent to our processing of your personal data at any time.
- Right to Object (GDPR): You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
- Right to Restriction of Processing (GDPR): You can request that we limit the processing of your data under certain circumstances.
International Data Transfers (GDPR)
For users in the European Union, please be aware that your information may be transferred to and processed in countries outside of the European Economic Area (EEA), including the United States. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and GDPR, including implementing Standard Contractual Clauses or relying on other appropriate legal mechanisms.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.
Your California Privacy Rights (CCPA)
California residents have certain rights under the CCPA, including the right to:
- Know what personal information is being collected about them.
- Access their personal information.
- Request deletion of their personal information.
- Opt-out of the sale of their personal information.
- Non-discrimination for exercising their CCPA rights.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. We will also provide notice to you through other means, such as email, if the changes are material.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: compliance@theclubbe.com
Phone: +1 (786) 462-1436